EPSS Department VPN (WireGuard) — User Setup Guide

EPSS Department VPN (WireGuard) — User Setup Guide

This guide walks EPSS department members through connecting to the EPSS Department VPN using WireGuard.

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What you need

• Your EPSS username and EPSS/AD password
• A device (Windows, macOS, iPhone, or Android)
• Internet connection

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Step 1 — Go to the EPSS VPN Portal

1. Open a web browser and go to: https://v.epss.ucla.edu
2. Log in using:
   • Username: your EPSS username
   • Password: your EPSS/AD password

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Step 2 — Create a New VPN Configuration

1. On the portal page, locate New Configuration.
2. For Profile / Type, choose: WireGuard.
3. In the Name field, enter a label for your device, for example:
   • Laptop
   • Office-PC
   • iPhone
   • Android
4. Click Create / Download to generate your configuration.

Tip: Create a separate profile for each device (e.g., one for your laptop and one for your phone).

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Step 3 — Install WireGuard (Choose your device)

A) Windows (Recommended)

1. Download WireGuard from: https://www.wireguard.com/install/
2. Install WireGuard like a normal program.

Import your VPN profile (Windows)

1. Open WireGuard.
2. Click Add Tunnel.
3. Select Import tunnel(s) from file.
4. Choose the downloaded .conf file.
5. Click Activate.

Connected? You should see the tunnel marked as Active and traffic counters increasing.

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B) macOS

1. Open the Mac App Store.
2. Search for WireGuard and install it.
3. Open WireGuard.

Import your VPN profile (macOS)

1. Click Import Tunnel(s) from File.
2. Select the downloaded .conf file.
3. Click Allow if macOS prompts you.
4. Toggle the tunnel ON.

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C) iPhone / Android (Using QR Code)

1. Install WireGuard from the App Store / Google Play.
2. On the EPSS VPN portal, generate a WireGuard configuration and display the QR code.
3. Open the WireGuard app and tap Add a tunnel.
4. Select Create from QR code.
5. Scan the QR code.
6. Toggle the tunnel ON.

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Step 4 — Verify It Works

1. Keep WireGuard ON.
2. Open the internal EPSS resource you were provided (example: internal apps/admin pages).

If it loads while VPN is ON, you are done ✅

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Common Issues & Fixes

“It connects but nothing works”

• Disconnect and reconnect WireGuard.
• Confirm you imported the correct profile for the correct device.
• If you recently changed your EPSS password, generate and download a new profile.

“I don’t see a download / it gave me OpenVPN instead”

• Go back and make sure you selected WireGuard (not OpenVPN).

“I can’t log into the portal”

• Verify your EPSS username/password works for other EPSS services.
• If your password recently changed, try again or contact EPSS IT for help.

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Need Help?

If you need help, please contact EPSS IT and include:

• Your device type (Windows/macOS/iPhone/Android)
• A screenshot of the error (if any)