Using Zoom

Thanks to Bill Harris for creating this guide.

Getting started 

Get the Zoom app: Download the Zoom Client for Metings: 

Once installed: Go to your Start menu, and open Zoom.  If you aren’t logged in, it’ll look like: 

   Click Sign in with SSO.  It will ask for a domain.  Use 

You’ll be taken to the standard UCLA SSO login page, proceed as normal.  You’ll be asked to open Zoom Meetings.  If not, click the “Launch Zoom” on the page where you just logged in. 

Zoom app interface: 

To Create a meeting: Click New Meeting.  A new meeting page will open, you’ll be asked if you want to connect with video or audio.  Now you can see the meeting details.   

This has all the information others will need to connect.  Most importantly “Copy Link” so you can just paste the link to your meeting into a chat or e-mail. 

To join previous recuring meetings:  The “Join” button leads to a short list of past meeting links, no need to go find a lengthy URL to rejoin a meeting. 

Useful Features 

 Audio options: Next to the “Mute” symbol is a “^” that has more options.  You can select which speakers and microphone to use.  There is also a test function, which will verify that the Zoom app is connected properly to the audio devices. 

Graphical user interface, text

Description automatically generated Video options:  The video “^” allows you to choose which camera to use.  There are also virtual background and video filter features.  Virtual backgrounds will work better with a green screen, but it’s not required.  A video can also be used as a background.  There is a “+” button where you can upload your own picture or video. 

 Security:  The host of the meeting can control what participants can do, chat, share screen, unmute themselves, etc. 

A picture containing text, clock, gauge

Description automatically generated Screen sharing: You can choose a physical display to share, or a specific window.  You can also share the audio output (bottom left corner).  This will share all audio output from your computer, not just the window you are sharing.  When doing this, headphones are strongly recommended. 

Graphical user interface, application

Description automatically generated

You can also allow for more than 1 user to share their screen at the same time.   In “Advanced sharing options” you have the option of using a Powerpoint as a background or use a second camera.  The second camera will be placed Picture-in-Picture style. 

How to setup Outlook on macOS Catalina for your @EPSS email

This guide will show you the steps neccesary to setup Microsoft Outlook with your email address. If you need to check your email online, or dont have outlook installed yet, please see this guide: How to access your email address


  • You have Microsoft Outlook installed on your macOS Catalina computer. (install the version from the Mac app store)
  • You have received an email with your EPSS email account login, and password 
  • You have changed the default password to something secure
  • this guide is for the latest version of Outlook as of this time (2020)


Open Microsoft Outlook! We will be using the helpdesk email as an example in this guide, so where you see “ess_help” or “helpdesk” before an @ sign, replace those values with your own.

You should see this screen:

if you have just downloaded outlook, you will be asked to authorize it!

To setup outlook, you first need to authorize office using your epss account. click “get started” (if you have already added one address, or are not asked to activate, just scroll down)

Click on “Already have a subscription? Sign In”

In this text box DO NOT PUT YOUR EPSS EMAIL ADDRESS. This email account has a separate username, which will be sent to you by IT or HR staff. In this example, the email address ‘’ has a login of ‘’, which is what to enter in this box. When you have entered your login, click “connect” to advance to the following screen:

be sure this is your login, and not your email address, then click “sign in”

You May be presented with a screen that says: “we found your account” or similar. If this is the case, click yes to add it now!

If you don’t see this screen, you can manually add the account by clicking on the outlook menu and selecting preferences:

open preferences
select “accounts”

Now you should see a similar dialog to the original, and again DO NOT ENTER YOUR EMAIL ADDRESS IN THIS BOX

make sure this is your LOGIN and not your email address. click continue:
a new dialog should pop up. enter your password and click “sign in”
Finished! (almost)

You may have noticed that this account is displayed in a strange manner. To fix this: open preferences again, and select accounts.

some of these look weird!

you can edit the fields “Account Description”, “Full Name”, “Email Addresses” to show the correct values, (email addresses should be your or email address. DO NOT EDIT “User Name”

Please reach out to the Helpdesk if you have any issues with setup or access here: .

How to setup Outlook on Windows 10 for your @EPSS email

This guide will show you the steps neccesary to setup Microsoft Outlook with your email address. If you need to check your email online, or dont have outlook installed yet, please see this guide: How to access your email address


  • You have Microsoft outlook installed on your Windows 10 computer.
  • You have received an email with your EPSS email account login, and password
  • You have changed the default password to something secure
  • The recommended version of outlook is from Office365, at or at least version 2016. This guide was written for Office 2019/Office365 versions of Outlook.


Open Microsoft Outlook! We will be using the helpdesk email as an example in this guide, so where you see “ess_help” or “helpdesk” before an @ sign, replace those values with your own.

You should see this screen:

outlook initial configuration screen.

In this text box DO NOT PUT YOUR EPSS EMAIL ADDRESS. This email account has a separate username, which will be sent to you by IT or HR staff. In this example, the email address ‘’ has a login of ‘’, which is what to enter in this box. when you have entered your login, click “connect” to advance to the following screen:

the UCLA sign in screen. be sure this is your correct login name and NOT your Email address!
Allow your organization to manage your device, and click ok.
be patient!
Great job!
Click done! (uncheck “setup outlook on my phone too” unless you want to do that now.)

If you are concerned that this screen shows the non standard address “” dont worry, when you open outlook, your mailbox will display with your email address as expected.

If you encounter any trouble setting up outlook, please contact the helpdesk at

Install ESA Snap for EPSSCI150

This guide will demonstrate how to install ESA SNAP software for use in EPSSCI150 – remote sensing.

click here to jump to macOS install instructions.

Windows installation instructions

First step is to download SNAP from the ESA website here:

You can download a development version of SNAP 8 from the course’s CCLE site.

This will download an .exe file, which you can click to launch. Because this is a development release of the software, you will have to allow windows to open the installer. My screen is green in this example, but yours may be a different color.

You will then be asked to confirm this installation by a windows utility called “User Account Control”. Please click yes/accept/ok on this prompt.

You should now see this window:

click “next” and accept the license agreement.

After this you will be asked to delete any existing snap data, please choose the default option “Delete only SNAP-internal configuration data (recommended)”

The next screen prompts for an installation directory. Leave this at the default value.

On the next screen make sure all the toolboxes are checked to install

You then will be asked if you want to create shortcuts, and add snap to the start menu. You can leave this with the default settings as well.

the final screen asks about if you want to configure snap to work with python. for now, skip integrating python.

macOS installation instructions

Make sure you have downloaded the macOS version of SNAP 8 from the course CCLE site.

This will download a .dmg file, which you can click to mount on macOS. For this tutorial we are using macOS Catalina (10.15.7) , but the process should be the same for most older versions.

Make sure you select “Save File” instead of “Open With”.

Once the file is downloaded, double click on it to open the installer.

You will encounter a message that says this installer cannot be opened because Apple cannot check if it is malicious software. This is OK, so click ok.

You’ll need to open System Preferences, which you can find by goign to the apple icon in the upper left corner of the screen and selecting “System Preferences”.

Once you have System Preferences open, click on “Security and Privacy”

You should see the message at the bottom of this screen (be sure you are on the “general” tab) and please select “open anyway”

Almost there! you will see another popup which again says the file cannot be opened. Click “open” on this window.

Now you are ready to start the installer (whew) !

You should see this:

Click “next”, and on the next screen accept the license agreement.

you will then be asked to select an option to delete SNAP user Data. Select the recommended option.

Now you are prompted to pick an installation destination. Leave this as the default value as well.

the next screen will ask you to select which components are going to be installed, check all the boxes

the following screen will ask if you want to configure SNAP to use Python. For now, leave this unchecked.

The Installer will now install SNAP, and when done prompt you to launch SNAP, which you should do.

Snap should ask you to install updates to plugins. You should choose yes.

Congratulations, you are done!

New Grads Info

Hello new and returning EPSS grad students! This is a list of useful links and services that are available in EPSS and at UCLA. Click the links below to learn more/visit those sites.

You can read about services that EPSS provides under the “Resources” tab. And, as always, you can email with any questions!

Remote tools!

Hi everyone! This post is intended to be a list of remote tools that we can use in the department to work collaboratively over great (or not so great) distances. These tools are primarily intended for adminstrative staff, but if you need access to them, please contact the helpdesk.

Zoom – a collaborative meeting tool (video conference, lecture, one on one meetings)

Remote Desktop (RDP) – A way to “screen Share” your work computer with your devices at home.

VPN – A way to remotely and securely access the UCLA and EPSS networks. (needed for RDP/ Remote Desktop)

Slack – Slack is kind of like email, but make it fashion? If you know, you know….

Other tools:

New Grads Computing Information

(or for anyone new to EPSS!)

Welcome ! Below is a list of relevant information for new graduate students in EPSS in no particular order.

Internet Access

To get connected to the outside world, you can use either a hardwired Ethernet connection, or WiFi. Offices the building have Ethernet ports which look like this:

Ethernet Jack from Geology

The Easiest way to get connection is to email a photo of this box to, and tell us which port you are going to be using. We can then remotely configure the ports to connect. You can also email us without a photo, and we can setup a time to come examine your office and help get you connected!


UCLA and EPSS have many different WiFi networks, and your Lab, or research group may also have their own WiFi network. For official department business, we recommend that you use EDUROAM, which you can read more about here: . For many tasks, such as printing to the department printers , this is the only wireless network that is supported.


Most of you should already have a UCLA email through google apps. If you have not yet, please contact Bruin Online for help setting one up.

EPSS Also provides the option to have an email address. This service is provided by a different campus entity, and is not required. However, if you would like to have a department branded email, just click here and fill out the relevant information!


You all will be given a copy code to use the Ricoh multi function printers in the copy room. These devices can be used for black and white, or color printing of materials relevant to your research and studies. These can be printed to from your office, over wifi, and at the device itself using a USB drive. You can read more about setting up the connection yourself here or you can email us to help you.

TA’s will also be given a separate code to use for class related materials.

Computer labs

EPSS has two student computer labs, one in Geology 4691 and Geology b707. Any Student is welcome to use the labs, which have a combination lock. The code can be obtained from the helpdesk if you have forgotten it.


EPSS licenses some software for use in the computer labs in the department including:

  • Matlab 2019
  • ArcGis Pro
  • Microsoft Office Pro Plus
  • Adobe Acrobat pro( PDF editing)
  • and More!

Students are all covered for Windows 10, Office Pro plus, and Adobe Acrobat pro. Please email the help desk if you need to install any of these, which are available for free to students in the department. We can install this on your personal devices as well. When in doubt, ask us!

Remote Access to EPSS Networks- RDP Edition

Remote access to EPSS department networks is a commonly requested service. Upcoming changes in our network mean that there are a few steps you have to take to connect.

For the purposes of this document, we will cover remote desktop connections for windows hosts, using Remote Desktop Protocol (RDP). Other methods and OS’s are coming soon.

What do you need to remotely connect to your computer?

  • A static ip address. These can be requested from the helpdesk. Grad students seeking remote access should email the helpdesk an their Advisor/Lab PI
  • An account on the windows machine you wish to log into.
  • A ucla login ID (needed for VPN access)
  • A computer that YOU OWN and can install remote desktop client from Microsoft. (installing this on a public computer, such as a library
  • The computer must be powered on here at UCLA.

*at this time, home Linux users should consult with the helpdesk about connecting to windows hosts

Step 1 : VPN

In order to access the EPSS network from off campus, you will need to tunnel your connection through the UCLA VPN. Instructions for installing and configuring the VPN are here: VPN INSTALLATION

Step 2: Enable remote desktop service

On the machine you will remotely access (this step needs to be done at the machine, not remotely) you need to allow remote access. This setting is OFF by default on windows 10.

  • Navigate to start>>settings and in the search bar type Remote Desktop
  • You will see an entry called “Remote Desktop Settings”
  • Click this, and flip the switch “Enable Remote Desktop” to “on”
  • You will be asked to confirm this, click ok
  • Once this is active, you will see two check boxes below.
  • Turn ON the “Keep my PC awake for connections when it is plugged in”
  • Turn OFF ” make my PC discoverable on Private Networks to enable Automatic Connection from a remote device”
windows settings showing remote desktop selection
select the top item from this drop down
remote settings showing authorized users view.
Make sure your account has access.

Step 3: User Accounts, IP address

The Username, and password you will use to connect from your home/away machine to the network are important, as is the IP address you will connect to. Remember to request a static IP first! If you don’t, there is a chance that your computer’s address will change while you are away, and you wont be able to connect.

  • You need the static IP of the computer you want to connect to. This will be a number like, or
  • To get the ip of your machine, open a command prompt (search for “CMD” from start menu) and type “ipconfig” and hit enter.
  • you will see a lot of output, but you are looking for the “Ethernet adapter” setting.
  • write down the address listed under ” IPv4 address”
command prompt window showing output of ip config
You will need this address to connect to

You will also need the user account name and password that you use to log into the computer when you are on site. Write these down, (but not in an email!!!) you can obtain the username by clicking on Start>settings>Accounts.

Step 4: Connect!

The best way to test this is to have the computer you want to use to connect here on campus. (because if you run unto issues, it is much easier to help you!) Obviously if you have a desktop at home, or that is not possible, you will have to test connection from off site.

  • To test the connection, open the remote desktop client on the computer you want to connect with.
  • If you are testing from on campus, connect to PhySciOpen WiFi network (this will simulate an off campus connection) EDURoam will not work for testing reliably, and may cause the remote connection to work but not from off campus. if you are off campus, skip this step.
  • Open the Cisco AnyConnect VPN client you installed in step 1. type your UCLA login id and password, then wait for the DUO authentication message.
  • AFTER you are connected to the VPN, open remote desktop client. (if you have a macOS machine at home, you can download this from the app store.)
  • In the “computer” (or PC name on an apple device) field, type the Ip address from step 3
  • Click on “show options”
  • In “username” enter the username you would use to log into the remote machine from step 3
  • You can optionally select “allow me to save credentials” and save the connection information for later use (this means you can click a shortcut to connect in the future, but only do this step on a off campus computer that is under your control.
  • you may see a notice, saying that the computer you are connecting to has a certificate that couldn’t be verified. you can ignore this message.
  • If all goes well, you should get a full screen view of your remote computer!
image showing remote desktop connection windows
The connection and authentication screens.

Remember not to shutdown the remote session, or you will not be able to log back in from offsite!

Barracuda Spam Filter

This tutorial will demonstrate how to access the Barracuda spam filter, which protects your email address.

Sometimes, a message is marked as spam unintentionally and will need to be approved for delivery. This guide will walk you through the steps to log into the barracuda, and to approve messages, whitelist/blocklist addresses, and manage your accounts spam filtering.

The barracuda service sends emails periodically to your account, which outlines the current held/blocked messages sent to your account. These messages originate from <<>>. If you can’t find them or you don’t have a current message, the spam filter interface can be accessed at

barracuda login screen

If this is the first time you are logging in (or its been sufficiently long, that you cannot remember this password) , you should click on the “CREATE NEW PASSWORD” button at the bottom of this window, and look for an email to arrive at your or address. (Additionally, make sure you have entered email address in this dialog box, and no other address has been auto-filled!)

Once you receive the email, log in using your email address, and the new temporary password. You will see a screen that looks like this:

logged in barracuda view.

Click on the “preferences” tab at the top of the screen to change your password to something memorable, edit the block list settings and other settings.

From the “Quarantine Inbox” tab, you can deliver held messages, add addresses to the Whitelist and permanently delete messages. Messages not deleted or delivered will be Automatically purged after 30 days, so it’s important to do this at least once a month.

And as always, feel free to contact the Helpdesk with any questions or concerns.