Email help@epss.ucla.edu and ask for a temporary password.

Once you have a temporary password, connect to the campus VPN if you are not on campus.

Fill in the password change form:

• Username: <USERNAME>@earthandspace.ucla.edu
• Old Password: your temporary password
• New Password: minimum 10 characters, including uppercase, numbers, and symbols
• Confirm New Password: same as above

Once you have confirmation that the password change is complete, you should be able to sign in to orders.epss.ucla.edu and epss.ucla.edu.

1. Open Office.com in your browser.

1. On the Office.com home page, click Sign in.

1. In the email field, enter your UCLA Logon ID.
2. Click Next.

1. For username, enter your UCLA Logon ID.
2. For password, enter your UCLA Logon password.
3. Complete Duo MFA if prompted.

1. After you sign in, click the Outlook icon in the left menu.

EOP replaced the Barracuda appliance as the spam filter for all EPSS department email accounts.

EOP is available in the Outlook desktop app and through Office 365 on the web. This guide covers the web interface, which works for all EPSS users.

1. Sign in to your department email via Office 365 using these instructions.
2. Go to security.microsoft.com/quarantine to view quarantined messages and release or delete them.
3. For detailed steps from Microsoft, see Find and release quarantined messages as a user.

1. Sign in to Office 365 using these instructions.
2. Open Outlook from the left-side app menu.

3. Click the Settings gear icon in the upper-right corner.

4. At the bottom of the settings panel, choose View all Outlook settings.

1. In Outlook settings, click Mail > Junk email.

Add individual email addresses to the allow or block lists. Addresses under Safe senders and domains will not be marked as spam.

Under Reporting, set the option to Automatically send reports so you are notified when messages are flagged and do not miss important communications.

1. Download the Zoom Client for Meetings.
2. Open Zoom from your Start menu. If you are not signed in, you will see the sign-in screen.

3. Click Sign in with SSO.
4. When prompted for a domain, enter ucla.zoom.us.

5. Complete UCLA Single Sign-On as usual.
6. When prompted, open Zoom Meetings. If it does not launch automatically, click Launch Zoom on the page where you signed in.

1. Click New Meeting.
2. Choose whether to connect with video or audio.
3. Review the meeting details screen.

Use Copy Link to share the meeting URL in chat or email. The details screen has everything participants need to join.

Click Join to see a short list of recent meeting links — no need to hunt for a long URL to rejoin a recurring meeting.

• Audio options: Click the ^ next to Mute to choose speakers and microphone. Use the test function to verify audio devices.
• Video options: Click the ^ next to Start Video to choose a camera, virtual background, or video filter. Virtual backgrounds work best with a green screen but are not required. Use + to upload your own image or video.
• Security: The host controls what participants can do — chat, share screen, unmute themselves, and more.
• Screen sharing: Share a full display or a specific window. You can also share computer audio (bottom-left corner), which sends all audio output — use headphones when sharing audio.

In Advanced sharing options, allow multiple users to share simultaneously, use a PowerPoint as a background, or add a second camera in picture-in-picture mode.

Through a system-wide license, UCLA offers Zoom Pro at a significant discount. Read more at ucla.zoom.us.

For detailed meeting instructions, download the PDF guide:

Zoom Meeting Instructions (PDF) →

1. Download SNAP 8 for Windows from your CCLE course site (course Box link).
2. Run the .exe installer. Allow Windows to open the development release if prompted.
3. Approve the User Account Control prompt.
4. Click Next and accept the license agreement.
5. When asked about existing SNAP data, choose Delete only SNAP-internal configuration data (recommended).
6. Leave the installation directory at the default.
7. Check all toolboxes to install.
8. Accept default shortcut / Start menu options.
9. Skip Python integration for now.
10. Complete installation and launch SNAP when prompted.

1. Download SNAP 8 for macOS from your CCLE course site (course Box link).
2. Choose Save File (not Open With) when downloading the .dmg.
3. Double-click the .dmg to mount it.
4. If macOS blocks the installer, click OK, then open System Settings → Privacy & Security → Open Anyway.
5. Click Open on the follow-up security dialog.
6. Click Next and accept the license.
7. Select the recommended option to delete SNAP user data.
8. Leave the installation destination at the default.
9. Check all components.
10. Leave Python integration unchecked.
11. Launch SNAP when installation completes. Accept plugin updates when prompted.

Congratulations — installation is complete.

Download the PDF guide for step-by-step instructions on hosting and joining Zoom meetings at UCLA:

Read more about Zoom at ucla.zoom.us. For EPSS-specific help, email help@epss.ucla.edu.

Printers support black-and-white and color printing, scanning (email or USB), and printing from USB (PDF/IMG only; FAT-formatted drives).

• Color: Ricoh MP C6503 — IP 128.97.31.249
• Black & white: Ricoh MP 7503 — IP 128.97.31.241

1. Go to ricoh-usa.com → Support and Downloads.
2. Search for c6503 and select MP C6503 under Drivers.
3. Accept the Ricoh terms of service.
4. macOS: download the PS driver.
5. Windows: download and install the PCL6 driver.

1. Download the PCL6 driver and unzip when prompted (continue past any security warning).
2. Copy the highlighted path from the unzip dialog (e.g. c:/temp/z80159L15) into File Explorer.
3. Run RV Setup from that folder.
4. Allow changes, answer Yes, then select Network.
5. If the printer is found, select it and skip to add user code.
6. If not found: click Click if you cannot find the device → Specify device IP address.
7. Enter the printer IP (128.97.31.249 color or 128.97.31.241 B&W) and complete installation.

Without a user code, print jobs are discarded.

1. Start → Settings → Devices → Printers & scanners.
2. Select the Ricoh printer → Manage → Printing preferences.
3. MP C6503 (color): Detailed Settings → Job Setup → enter code in USER CODE → Apply.
4. MP 7503 (B&W): Basic Settings → User Code Setting → enter code → OK → Apply.

1. Open System Settings (or System Preferences) → Printers & Scanners.
2. Click + to add a printer.
3. On EPSS ethernet: select a Ricoh printer with Bonjour multifunction under Kind. Change Use from Secure AirPrint to the Ricoh driver.
4. On Eduroam: click the IP tab (globe icon). Enter 128.97.31.249 (color) or 128.97.31.241 (B&W). Confirm the correct driver under Use.

Use a print dialog from Word, PowerPoint, or a browser other than Safari.

1. Open a document → File → Print.
2. Select the Ricoh printer.
3. Under Presets, change Copies & Pages to Job Log.
4. Check Enable User Code and enter your code.
5. Save as a preset (Save Current Settings as Preset) to avoid re-entering each time.

• Email help@epss.ucla.edu if the Ricoh does not appear or jobs still fail after adding your code.
• Hub page: Department printing

The computers boot into the last OS that was selected by default. To change OS:

1. Restart the computer.
2. Hold the Option key during startup to launch Boot Camp (Apple’s boot loader).
3. Select the operating system you want to use.

1. After booting into macOS, you will see a row of user accounts.
2. If you do not see a gray circle named Other, wait a moment — the Mac needs to connect to the account server.
3. Click Other and log in with your EPSS account credentials.
4. This creates a local user account for you on that machine.

1. Click the blue globe in the Dock to access your network storage.

This is the same share listed as your U:/ drive on Windows machines, and it is accessible across platforms.

Questions? Email help@epss.ucla.edu.