• Multi-factor Authentication (MFA) at UCLA — overview, Duo Mobile, device options
• Activate UCLA Logon MFA — first-time enrollment
• Manage enrolled MFA devices — add, rename, or remove devices
• Authenticating to UCLA SSO with MFA
• UCLA Logon (accounts.iam.ucla.edu)

1. Install Duo Mobile from the App Store or Google Play.
2. Open Activate UCLA Logon MFA and follow the campus steps.
3. When you sign in to a UCLA SSO app, approve the Duo prompt on your phone.

• Campus Duo / UCLA Logon: DTS customer support
• EPSS apps (db.epss, Orders, labs): email help@epss.ucla.edu

1. Go to db.epss.ucla.edu.
2. Sign in with your UCLA Active Directory username and password.

1. Click your name (top right) → Profile, or open My Profile in the sidebar.
2. Review the fields synced from Active Directory (name, title, email, and related info).

1. On Profile, choose Edit Contact Info.
2. Update phone, mobile, and office as needed.
3. Save. Phone, mobile, and office save immediately.

For display name, email, title, or department:

1. Profile → Request Change
2. Submit the request and wait for admin approval (status appears on the same page).

1. Profile → Change Password
2. Enter your current password, then the new password twice.
3. Save.

If your directory listing is already published:

1. On Profile, find the Public directory profile card.
2. Drop or upload a photo (JPEG, PNG, GIF, or WebP · max 10MB; HEIC is not accepted).
3. Add education, awards, websites, and public links as offered.
4. Use Save + update live page so the public site updates. Save alone stays in the database only.

• Keep office and phone current for students and colleagues.
• After photo updates, use Save + update live page, then allow a short time for the public site to refresh.
• If you cannot sign in, contact EPSS IT (help@epss.ucla.edu) or your ADUM admin.
• Related: How to submit EPSS seminars

1. Open db.epss.ucla.edu/seminars/public/form (or the link your organizer shared).
2. Choose the seminar series, quarter, and academic year.
3. Enter speaker, title, date/time, abstract, and your contact info.
4. Submit. Organizers and Communications are emailed automatically.
5. After staff approve, the talk posts to epss.ucla.edu and the matching Google Calendar.

1. Sign in at db.epss.ucla.edu with your UCLA AD account.
2. Open Seminars in the sidebar (requires the seminar_submitter role — ask an ADUM admin to assign it).
3. Use Copy Form Link / Preview for the public form, or Bulk Add for CSV.
4. You can browse submissions; approval stays with Communications / Admin.

1. Download the template from Seminars → Bulk Add (or /api/seminars/public/bulk-template).
2. Fill one row per talk. Required columns include seminarType, quarter, academicYear, speaker fields, eventTitle, eventAbstract, and organizer fields.
3. Optional: eventDurationMinutes, colloquium room/website, meeting link, notes.
4. Use quotes around fields that contain commas. Max 25 rows per upload.
5. Upload via Bulk Add in ADUM or the public bulk endpoint.

• WordPress seminar post on epss.ucla.edu
• Google Calendar event on the series calendar
• Optional: checkbox Also email everyone@epss.ucla.edu on approve

Browse all series at epss.ucla.edu/seminar-calendar. Use the calendar toggles to show or hide each series.

Under Seminars in the public site menu: Seminar Calendar, All Seminars, Colloquium, Space Physics, Geology/Geophysics Seminar, Planetary Seminar, Geochemistry, PhD Defense, Special Seminars, Seminars Archive.

• Organizers: your series contact list in ADUM → Seminars → Organizers
• System: Communications / Admin in ADUM
• Public seminars: epss.ucla.edu/seminars
• Related: How to set up your EPSS profile

1. Open a web browser and go to microsoft365.com or portal.office.com.
2. Click Sign in.
3. Enter your UCLA Logon ID and password.
4. Complete the UCLA Single Sign-On process.
5. Approve the MFA/Duo prompt when requested.

1. After signing in, click the Apps link on the left.
2. In the top-right corner, click Install apps.
3. Select Microsoft 365 apps.
4. The installer will begin downloading to your computer.

Once the download is complete, open the installer file:

• Windows: Open OfficeSetup.exe
• Mac: Open Microsoft_365_and_Office_Installer.pkg

1. Follow the on-screen installation prompts.
2. Keep your computer connected to the internet while the installation is running.
3. Wait until the installation finishes completely.

1. Open any Microsoft Office app, such as Word, Excel, PowerPoint, or Outlook.
2. When prompted, sign in again using your UCLA account.
3. Complete any required UCLA SSO or MFA/Duo verification.
4. After signing in successfully, Microsoft 365 should activate automatically.

• If you do not see the Install apps button, make sure you are signed in with your UCLA account.
• If installation fails, restart your computer and try running the installer again.
• If Office asks for activation, open Word or Outlook and sign in again with your UCLA account.
• If you recently changed your UCLA password, use the updated password when signing in.

Still stuck? Email help@epss.ucla.edu for assistance.

You need two things. Most problems with the calendar come from missing one of them.

• Network access — From off campus (or if the page does not load), connect to the UCLA Campus VPN first, then open the calendar. On campus the site usually loads without VPN.
• Your EPSS account — The department username and password. Anyone with a working EPSS account can reserve a room. You do not need to be added to a special group.

1. If needed, connect to the UCLA Campus VPN (see step 1).
2. Open https://calendar.epss.ucla.edu.
3. Enter your EPSS Username and Password, then click Sign In.

After you sign in you see the department calendar. Use it to check whether a room is free before you reserve it.

• Rooms & Resources (left side) — tick the rooms you want to see. Each room has its own color. Equipment such as the Zoom Cart can appear here as its own resource.
• Conference Rooms / Classrooms tabs — switch between the two groups of rooms.
• Month / Week / Day, and Today / Back / Next — move to the date you need.
• Room Info — capacity and equipment of the rooms you ticked (for example, 3814 seats 30 and has a Zoom cart and a whiteboard).
• Booking Rules — the shortest and longest reservation allowed. Conference rooms allow a minimum of 30 minutes and a maximum of 3 hours.

The fastest way is to pick the open time on the calendar. That opens the form with the room, date, and times already filled in.

1. On the calendar, tick the room you want on the left (Rooms & Resources).
2. Go to the date (Month / Week / Day, or Today / Back / Next).
3. Click an empty time slot for that room — a blank stretch of the calendar, not an existing colored block.

On the form:

1. Confirm the Resource / Room. Capacity and equipment for that room appear under the list.
2. Confirm or change the Date.
3. Confirm or change the Start Time and End Time. The Time slot step buttons (10, 15, 30, 45 min) only change which times are offered in the two lists. Pick 15 min if you need a time such as 12:45.
4. Look for the green Resource available box. It appears when the room, date, and times are filled in and the room is free.

1. Organizer Information — check your Full Name and enter a Phone number where you can be reached. Mobile is optional.
2. Event Details — choose a Purpose (Class, Seminar, Meeting, Workshop, Office Hours, Event, or Other) and type an Event Name. Other people see the event name on the calendar, so make it clear (for example, “PhD Defense” or “Group Meeting”).
3. Tick Zoom Cart Required only if you need the Zoom cart. The box appears only for rooms that have one.
4. Use Notes for anything the office should know. Leave Recurrence on No Recurrence unless the event repeats.
5. Click Create Reservation.

You return to the calendar and a green message confirms the reservation. The room is held for you, and nobody else can reserve the same room at the same time.

Click My Reservations at any time. Upcoming lists future reservations and Past lists old ones.

• Edit — change the room, date, time, or details.
• Cancel — asks “Are you sure you want to cancel this reservation?” Click the red Cancel button to confirm, or Keep to go back. A cancelled reservation cannot be restored. The card stays in your list marked Cancelled, and the room is free for others again.

• The page does not load — Connect to the UCLA Campus VPN, then reload. This is the most common cause off campus.
• Sign-in is rejected — Use your EPSS department account, not your UCLA Logon ID. To reset the password, sign in at db.epss.ucla.edu, open the profile menu, and choose Reset Password. If you cannot sign in there either, email help@epss.ucla.edu.
• You are signed out while filling the form — The session ends after about 30 minutes without activity. Sign in again and start the form over.
• The room is already taken — The calendar does not allow two reservations of the same room at the same time. Pick another time or another room.
• A day cannot be reserved — Holidays and department closures are blocked. Also check that the date is at least 2 days ahead and within 12 weeks.
• You need more than 3 hours — Email help@epss.ucla.edu with the room, date, and times.

• Open the calendar — UCLA Campus VPN if needed → calendar.epss.ucla.edu → sign in with the EPSS account
• Check if a room is free — Calendar → tick the room on the left → go to the date
• Reserve a room — Click an empty time slot on the calendar (pre-fills the form), or My Reservations → Create New Reservation → room, date, times, phone, purpose, event name → Create Reservation
• Change or cancel — My Reservations → Edit or Cancel on the card
• Reset my password — db.epss.ucla.edu → profile menu → Reset Password
• Get help — help@epss.ucla.edu

1. Open a web browser and go to https://v.epss.ucla.edu.
2. Log in with your EPSS username and EPSS/AD password.

1. On the portal page, locate New Configuration.
2. For Profile / Type, choose WireGuard.
3. In the Name field, enter a label for your device (for example: Laptop, Office-PC, iPhone, or Android).
4. Click Create / Download to generate your configuration.

1. Download WireGuard from wireguard.com/install and install it like a normal program.
2. Open WireGuard.
3. Click Add Tunnel → Import tunnel(s) from file.
4. Choose the downloaded .conf file.
5. Click Activate.

Connected? You should see the tunnel marked as Active and traffic counters increasing.

Install WireGuard

1. Download WireGuard from wireguard.com/install.
2. Open the downloaded .dmg file.
3. Drag WireGuard into the Applications folder.
4. Open WireGuard from Applications.

Method 1 — Import from file

1. Download the configuration file (.conf) from the EPSS VPN portal.
2. Open WireGuard → Import Tunnel(s) from File.
3. Select the downloaded file.
4. Toggle the tunnel ON.

Method 2 — Copy and paste

1. On the EPSS VPN portal, create a WireGuard configuration and open its details.
2. Copy the full configuration text (it starts with [Interface] and includes [Peer]).
3. Open WireGuard → Add Empty Tunnel.
4. Delete any existing text, paste the configuration, name the tunnel (for example, EPSS VPN), and click Save.
5. Toggle the tunnel ON.

Connected? The tunnel should show Active and traffic should begin.

Alternative if WireGuard fails on macOS

If the app does not open or crashes (for example, due to macOS security or managed-device restrictions):

1. Download Tunnelblick.
2. On the EPSS portal, create a configuration using OpenVPN (Prefer UDP).
3. Download the file and double-click it to import.
4. Click Connect.

1. Install WireGuard from the App Store or Google Play.
2. On the EPSS VPN portal, generate a WireGuard configuration and display the QR code.
3. Open the WireGuard app → Add a tunnel → Create from QR code.
4. Scan the QR code.
5. Toggle the tunnel ON.

1. Keep WireGuard ON.
2. Open the internal EPSS resource you were given (for example, internal apps or admin pages).

If it loads while the VPN is on, you are done.

It connects but nothing works

• Disconnect and reconnect WireGuard.
• Confirm you imported the correct profile for the correct device.
• If you recently changed your EPSS password, generate and download a new profile.

I don’t see a download / it gave me OpenVPN instead

• Go back and make sure you selected WireGuard (not OpenVPN).

I can’t log into the portal

• Verify your EPSS username and password work for other EPSS services.
• If your password recently changed, try again or contact EPSS IT.

Email help@epss.ucla.edu and include:

• Your device type (Windows, macOS, iPhone, or Android)
• A screenshot of the error, if any

1. Open your web browser and go to office.com.
2. Click Sign In in the top-right corner.
3. Enter your UCLA email in the format uclausername@ucla.edu and click Continue. This redirects you to the UCLA Single Sign-On portal.
4. Enter your UCLA Logon ID and password, then click Sign In.
5. If prompted, click Continue, then select Yes to stay signed in.

Once signed in, you will be redirected to the Office 365 dashboard.

1. From the app list, click Outlook.
2. Click the gear icon at the top-right corner to open Settings.
3. In the settings panel, click Mail in the left sidebar.
4. Scroll to and select Forwarding from the middle panel.

1. Turn on Enable Forwarding.
2. In the field provided, enter your g.ucla.edu email address.
3. Check Keep a copy of forwarded messages.
4. Click Save.

Your EPSS emails will now be forwarded to your g.ucla.edu address automatically.

Questions? Email help@epss.ucla.edu.

Faculty, staff, researchers, and postdocs receive EPSS accounts automatically when hired.

If you need to place orders for your lab, have your PI email help@epss.ucla.edu to request access. Include:

• Your name
• An email address (UCLA email if you have one)
• Your 9-digit UID (the number on your student ID)

Once added, you can log in and place orders. The app is accessible only from campus or over the UCLA VPN.

Try resetting your password. If that does not work, email help@epss.ucla.edu and we will assist you.

Reset EPSS password
Email helpdesk

1. Go to orders.epss.ucla.edu.
2. Log in with your EPSS department account.

After you sign in, you will see a home screen similar to this:

Before your first order, click Preferences in the top menu and complete your account details.

Room Number and Phone are required so the orders team knows where to deliver and whom to contact.

Leave all notifications on until you have placed an order and confirmed email notifications work.

1. Click Home in the top menu to return to the landing page.
2. Select Create New Order.

The order form has several sections. Work through each area below.

Vendor Information: Enter where you are purchasing from (Fisher, AirGas, ASUCLA Computer Store, etc.). Each order can have only one vendor — create separate orders for multiple vendors.

Delivery Information: Enter the person who will receive the order (physically or electronically). You can specify a separate contact if the recipient cannot answer questions about the order.

In the order category field, type: Order Category is unused at this time.

Check Notify fund managers so your fund manager can approve the order and add account information.

Add the items you need. For catalog orders, enter unit, catalog number, and price per unit. Or paste a link to the item in Item description.

Use Add item+ (lower-right) to add more items from the same vendor.

Click Calculate in the Order Total area and verify the totals.

In Remarks, add notes or clarifications (for example, “color doesn’t matter” or “please purchase on my new grant”).

In Approved By, select your supervisor (which may be yourself in some cases) and your Fund Manager. Add the FAU if you know it; otherwise leave it blank.

In Attachments, upload images, PDFs, and vendor quotes.

Click Create to save without submitting, or Create and Submit to Supervisor when the order is ready for processing.