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Email Enterprise Messaging Office 365 Tutorials

Barracuda Spam Filter

This tutorial will demonstrate how to access the Barracuda spam filter, which protects your @epss.ucla.edu email address.

Sometimes, a message is marked as spam unintentionally and will need to be approved for delivery. This guide will walk you through the steps to log into the barracuda, and to approve messages, whitelist/blocklist addresses, and manage your accounts spam filtering.

The barracuda service sends emails periodically to your @epss.ucla.edu account, which outlines the current held/blocked messages sent to your account. These messages originate from <<emit@cts.ucla.edu>>. If you can’t find them or you don’t have a current message, the spam filter interface can be accessed at https://Nospam6.ad.ucla.edu

baracuda login screen

Once you are here, you can log in, using your @epss.ucla.edu email and your password. Most likely, your password is not valid due to some changes made last year by Barracuda, and you will have to reset your password. This password is ONLY valid for this service and is not connected to any other accounts. To reset the password, click on the “CREATE NEW PASSWORD” button at the bottom of this window, and look for an email to arrive at your @epss.ucla.edu address. (Additionally, make sure you have entered your@epss.ucla.edu email in this dialog box, and no other address has been auto-filled!)

Once you receive the email, log in using your @epss.ucla.edu email address, and the new password. You will see a screen that looks like this:

logged in barracuda view.

Click on the “preferences” tab at the top of the screen to change your password to something memorable, edit the block list settings and other settings.

From the “Quarantine Inbox” tab, you can deliver held messages, add addresses to the Whitelist and permanently delete messages. Messages not deleted or delivered will be Automatically purged after 30 days, so it’s important to do this at least once a month.

And as always, feel free to contact the Helpdesk with any questions or concerns.

Categories
Tutorials Uncategorized

Using Zoom Meeting

Zoom is UCLA’s choice for video and web conferencing. Through a system-wide license agreement, the University of California has negotiated a significant discount off the regular price of a Zoom Pro license. You can read more about Zoom here.

Categories
Tutorials

How To Use The Department Printers

The EPSS copy room in Geology 3607

EPSS provides two Ricoh MFD high capacity printers for use in the department. These are located in Geology 3807 (across from the Main Office). The use of these printers is open to all department members, but requires a user code to be used. You can obtain a code by emailing helpdesk@epss.ucla.edu with your name, affiliation (what lab/group) and your status (faculty, student, researcher postdoc ect)

Large classes such as EpsSci 8, 9, 10 ect. are issued their own codes, since the printing requirements for these classes is very large. If you are a TA for one of these courses, you can contact the TA coordinator, or email the helpdesk to obtain the user code for those classes.

These devices can print black and white or full color, and can also scan documents and email them to you. A USB flash drive, (must be FAT formatted to be read) can be used as well to both provide documents for printing (PDF and IMG formats only) or to store scanned files, if you do not want them emailed.

Once you have a user code, or if you have one already, follow these steps to install and use the printer. the instructions are different for macOS and Windows machines (printing from Linux is possible, but not supported at this time, if you need this function, please email the helpdesk)

For both platforms

Go to https://ricoh-usa.com and click on support and downloads. Then in the search box type “c6503”

Screenshot of ricoh website with string filled in search box.

then click on the name “MP c6503” under the drivers icon to navigate to the download page. you will be asked to agree to the Ricoh terms of service, please click yes.

The website should automatically select your operating system. for macOS computers there should be one PS driver option. For windows machines, please select the PCL6 driver once this has downloaded, please install the driver.


Windows specific instructions:

To add the printers to your computer, you will need to be connected to EPSS ethernet network, (wall jacks) or connected to EduRoam (wireless), in the Geology/Slichter building. You may encounter difficulty if you are connected your lab/group’s own wireless or switch. PhySciOpen will also not work. If you have trouble, just email the helpdesk and we can assist you.

Once you have downloaded the driver as listed above, the process is the same for both machines (color and black and white). For this tutorial, we will focus on the MP C6503, color copier. Download the driver as above, but for the windows 10 machines, select the PCL 6 driver.

arrow showing the correct driver version to install.

Download the driver installer, then you will be given the option to unzip the contents of the driver. (if you are given a security warning, its ok to continue) when you see the dialog below, click unzip, and when the process is complete, copy the highlited text from the box and paste into a file browser.

win zip window

So, in this example, we would copy “c:/temp/z80159L15” into the file browser, then hit enter to navigate to the folder, like so:

Which will bring you to the temp folder. click on “RV Setup” to launch the driver installer.

open RV_SETUP.

When the dialog box appears to ask if you want to allow the program to make changes click ‘yes’. You will be prompted to answer a few questions by the installer, answer ‘yes’ to the first question and then select ‘network’. The installer will try to find the printer on its own. If you see the Ricoh printer in the list, please select it and continue to “FINAL STEP” below.

Otherwise, if you see this message:

error

You should click ok and then click on the “click if you cannot find the device” button, then “specify device ip address” button.

cant find device button
specify ip address screen.

Now you can enter the IP of the printer manually.

  • If you are installing the c6503 driver for the color printer you must use 128.97.31.249 as the ip address.
  • For the MP 7503 black and white printer, use 128.97.31.241

If everything goes correctly, you should see the printer in the list, and can install it!

FINAL STEP!

Once you have installed the printer, you need to add your job code to the printer dialog, otherwise your jobs will all be discarded by the printer. Go to: Start menu >> Settings >> Devices >> Printers and Scanners.

devices settings
printers and scanners

If you DON’T see the Ricoh device listed here, something went wrong! (dont worry, just email us!) . Otherwise, select the Ricoh device and click “manage”

manage button.

Then select “Printing Preferences”.

select printing preferences.

And navigate to the Detailed settings tab, select the “job setup ” menu from the vertical items in the center menu and fill out your personal Job code in the “USER CODE box. click apply and YOU ARE DONE!

setup screen.

If you have any problems, or even after this, you are unable to print, please reach out to us!


Instructions for macOS

On macOS, the setup of these printers takes two extra steps. Another important caveat is that unfortunately you cannot print to these printers from Safari. We have been in contact with Ricoh about this issue, and it seems it rests with how Safari implements their print drivers and settings. Any other browser will work (chrome, Firefox, edge ect).

  1. Open system preferences.
  2. Select “printers and scanners”
  3. to the left, in the window called printers, you will see a plus sign (+) at the bottom of the window. click this to add a printer.
  4. If you are connected to a wall jack on EPSS networks:
    1. On the network you should see two Ricoh printers at the bottom of the list with “bonjour multi function” listed under ‘kind’
    2. select the printer you wish to add, then wait for the fields at the bottom of the screen to populate.
    3. the field ‘use’ will likely default to “secure air print” which you will have to change to the “Ricoh XXXXX” value.
  5. If you are on Eduroam:
    1. if you are on Eduroam, you will have to add the printers by IP address. 128.97.31.241 is the black and white printer, and 128.97.31.249 is the color c6503.
    2. to add an IP printer, at the top left are of the ‘add’ window, you will see a grey globe icon that says IP. click on this icon.
    3. then enter the ip of the printer you wish to add.
    4. if this is successful, you should see the fields on the bottom of this window populate. be sure that under ‘use’ the proper printer model driver is selected.
    5. continue to the “adding job code” steps below this list.

Adding job Code on MacOS

This step assumes that you have already installed the Ricoh drivers, and that you have added the printers to your system using the steps above. Other methods may work to add the printers, but they will fail silently. To add a job code on macOS, you will have to use a print dialog from an application, such as word, PowerPoint, or a web browser other than safari.

For this example, we will use MS word.

  1. Open any word document.
  2. Open a print dialog (file>>print)
  3. Select the Ricoh printer you wish to use:
  4. Under the “presets “menu you should see a dialog dropdown called “copies & pages”, click this and select “job log”
    1. if ‘job log’ is not showing, its possible you need to reboot to fully add the printers, or there was a problem in adding the printers in earlier steps
  5. Under job log, you will see a box called “enable user code” and a field below to add you code. check the box and type your code into this field.
  6. Then, to save this setting, and avoid having to enter the code for every print job, click on the “presets” dropdown menu, and select “save current settings as preset”

Categories
Email Enterprise Messaging Office 365 Tutorials

How to access your @epss.ucla.edu email address

This guide will help you to access an @epss.ucla.edu email address on the web.

For Information about how to configure clients such as Outlook, Thunderbird and Apple Mail, or to request and @epss.ucla.edu email account, please contact the Helpdesk

Step1
  1. You will need your EM login (this is different from your UCLA login id, and also possibly different from your @epss.ucla.edu email address) It will be in the form username@ad.ucla.edu
  2. Navigate to https://portal.office.com
    portal.office.com login window with "myuclalogin@ad.ucla.edu" in the email line
  3. You will be asked to enter your email address, however you should actually use your EM login (from the previous step)
  4. You will be directed to the UCLA enterprise Messaging login page.
    UCLA office 365 screenshot with example username in the usrname bar.
  5. You can log in here with your EM login and password.
  6. You will now see the office 365 interface where you can use outlook onine to view your emails.
    screenshot of office 365 interface showing online office apps.
  7. Congratulations! You did it!

If you need to change your password, please use this link: https://sharepoint.em.ucla.edu/sites/changepassword and use your UCLA login id and the temporary or old password to reset it. If you forgot your password, email the helpdesk and we can reset it for you.