Your EPSS account is synced with the website and orders app. If you have trouble logging in please read through the following instructions.
Resetting your EPSS Account
STEP 1: Please request a temporary password from IT by emailing help@epss.ucla.edu (if you do not remember your username, please request it at this time)
![](https://helpdesk.epss.ucla.edu/wp-content/uploads/sites/2/2024/02/Screenshot-2024-02-02-at-7.49.39?AM-2-1024x929.png)
STEP 2:
Once you have a temporary password, connect to VPN if you are not on campus.
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- If you are on campus and/or connected to VPN: Click on this Link
STEP 3:
Fill in the details [EXAMPLE BELOW]
Username*: <USERNAME>@earthandspace.ucla.edu
OldPassword: <TEMPORARY PASSWORD>
New Password: Minimum 10 characters, include upper case, numbers, and symbols.
New Password: Same as above
*Your Username is USUALLY the same as your email prefix. For example: For dchung@epss.ucla.edu, the username is dchung.
![](https://helpdesk.epss.ucla.edu/wp-content/uploads/sites/2/2024/02/Screenshot-2024-02-02-at-7.49.39?AM-3-1024x929.png)
![](https://helpdesk.epss.ucla.edu/wp-content/uploads/sites/2/2024/02/Screenshot-2024-02-02-at-7.51.46?AM-1-1024x935.png)
STEP 4:
Once you have confirmation that the password change is complete, you should now be able to login to orders.epss.ucla.edu and epss.ucla.edu.