This guide will show you the steps neccesary to setup Microsoft Outlook with your @epss.ucla.edu email address. If you need to check your email online, or dont have outlook installed yet, please see this guide: How to access your @epss.ucla.edu email address
Prerequisites:
- You have Microsoft outlook installed on your Windows 10 computer.
- You have received an email with your EPSS email account login, and password
- You have changed the default password to something secure
- The recommended version of outlook is from Office365, at or at least version 2016. This guide was written for Office 2019/Office365 versions of Outlook.
Instructions:
Open Microsoft Outlook! We will be using the helpdesk email as an example in this guide, so where you see “ess_help” or “helpdesk” before an @ sign, replace those values with your own.
You should see this screen:

In this text box DO NOT PUT YOUR EPSS EMAIL ADDRESS. This email account has a separate username, which will be sent to you by IT or HR staff. In this example, the email address ‘helpdesk@epss.ucla.edu’ has a login of ‘ess_help@ad.ucla.edu’, which is what to enter in this box. when you have entered your login, click “connect” to advance to the following screen:





If you are concerned that this screen shows the non standard address “ess_help@ad.ucla.edu” dont worry, when you open outlook, your mailbox will display with your email address as expected.
If you encounter any trouble setting up outlook, please contact the helpdesk at helpdesk@epss.ucla.edu.