How to setup Outlook on Windows 10 for your @EPSS email

This guide will show you the steps neccesary to setup Microsoft Outlook with your @epss.ucla.edu email address. If you need to check your email online, or dont have outlook installed yet, please see this guide: How to access your @epss.ucla.edu email address

Prerequisites:

  • You have Microsoft outlook installed on your Windows 10 computer.
  • You have received an email with your EPSS email account login, and password
  • You have changed the default password to something secure
  • The recommended version of outlook is from Office365, at or at least version 2016. This guide was written for Office 2019/Office365 versions of Outlook.

Instructions:

Open Microsoft Outlook! We will be using the helpdesk email as an example in this guide, so where you see “ess_help” or “helpdesk” before an @ sign, replace those values with your own.

You should see this screen:

outlook initial configuration screen.

In this text box DO NOT PUT YOUR EPSS EMAIL ADDRESS. This email account has a separate username, which will be sent to you by IT or HR staff. In this example, the email address ‘helpdesk@epss.ucla.edu’ has a login of ‘ess_help@ad.ucla.edu’, which is what to enter in this box. when you have entered your login, click “connect” to advance to the following screen:

the UCLA sign in screen. be sure this is your correct login name and NOT your Email address!
Allow your organization to manage your device, and click ok.
be patient!
Great job!
Click done! (uncheck “setup outlook on my phone too” unless you want to do that now.)

If you are concerned that this screen shows the non standard address “ess_help@ad.ucla.edu” dont worry, when you open outlook, your mailbox will display with your email address as expected.

If you encounter any trouble setting up outlook, please contact the helpdesk at helpdesk@epss.ucla.edu.